Frequently Asked Questions

Yes, SIA Rugs offers worldwide shipping and doorstep delivery services. We regularly deliver handmade rugs and carpets to customers across North America, Europe, the United Kingdom, the Middle East, Australia, Asia, and many other international destinations.

Yes. Custom rug manufacturing is one of our specialties. We can create rugs according to your preferred size, shape, colors, materials, patterns, and design requirements. Customers are welcome to share reference images, artwork, mood boards, or design concepts for customization.

We manufacture a wide variety of handmade rugs and carpets for residential, commercial, and hospitality projects. Our product range includes Hand Tufted Carpets, Hand Knotted Carpets, Handloom Dhurries, Kilims, Shag Rugs, Hand Braided Rugs, Wall-to-Wall Carpets, Carpet Tiles, and fully customized rug solutions designed to meet specific project requirements.

Yes, we regularly collaborate with interior designers, architects, hospitality consultants, procurement companies, retailers, and project management teams worldwide. Our experience in custom manufacturing allows us to support both small residential projects and large-scale commercial or hospitality developments.

Yes, our rugs are handcrafted by skilled artisans using traditional weaving and rug-making techniques. Depending on the design and collection, products may be hand tufted, hand knotted, handloom woven, braided, or flatwoven. This handcrafted approach ensures exceptional quality, character, and craftsmanship in every rug.

We work with a range of premium-quality materials selected for their beauty, durability, and performance. These may include wool, cotton, jute, viscose, bamboo silk, and other natural or blended fibers. Material selection is based on the specific design, functionality, and project requirements of each rug.

Yes, sample development can be arranged for custom projects and large-volume orders. Samples allow clients to review colors, materials, textures, weaving techniques, and design details before full production begins, helping ensure confidence in the final product.

Production timelines vary depending on several factors, including rug size, design complexity, construction method, material selection, and order quantity. Once project details are finalized, our team will provide an estimated production schedule and delivery timeline before manufacturing begins.

Yes, eligible shipments may be covered by transit insurance to provide additional protection during transportation. Transit insurance helps safeguard orders against unforeseen incidents such as significant transit-related damage or accidental loss while the shipment is in transit.

Yes, SIA Rugs works closely with retailers, wholesalers, importers, distributors, hospitality buyers, interior designers, architects, and trade professionals worldwide. We offer dedicated support for bulk orders, trade partnerships, and commercial projects. Please contact our team to discuss wholesale pricing and partnership opportunities.

Proper care helps preserve the beauty and lifespan of a handmade rug. Regular vacuuming, immediate attention to spills, and periodic professional cleaning are recommended. Care requirements may vary depending on the rug’s construction method and fiber composition, and our team can provide specific maintenance guidance when needed.

You can contact SIA Rugs by email at global@siarugs.com or by Phone/WhatsApp at +91 72060 23974. Whether you need assistance with product inquiries, custom rug development, quotations, shipping information, or project requirements, our team will be happy to assist you.