Terms & Conditions

Welcome to SIA Rugs.

These Terms & Conditions outline the rules and guidelines governing the use of our website, products, and services. By accessing our website, submitting inquiries, requesting quotations, placing orders, or otherwise engaging with SIA Rugs, you acknowledge and agree to comply with these Terms & Conditions.

If you do not accept any part of these terms, please discontinue use of our website and services.

About SIA Rugs

SIA Rugs is a manufacturer and exporter of premium handmade rugs and carpets, serving residential, commercial, hospitality, and trade customers across the world.

Our product range includes:

  • Hand Tufted Carpets
  • Hand Knotted Carpets
  • Handloom Dhurries
  • Kilims
  • Shag Rugs
  • Hand Braided Rugs
  • Wall-to-Wall Carpets
  • Carpet Tiles
  • Custom-Made Rugs

Website Use

By using this website, you agree to:

  • Use the website in a lawful and responsible manner.
  • Provide accurate and complete information when submitting inquiries or requests.
  • Avoid any activity that could damage, disrupt, or interfere with website functionality.
  • Respect all intellectual property rights associated with the website and its content.

Unauthorized use of this website may result in legal action where permitted by law.

Design Ownership & Intellectual Property

At SIA Rugs, considerable effort, expertise, creativity, and resources are invested in developing original rug designs, collections, product concepts, photography, catalogs, digital assets, and marketing materials.

Unless otherwise agreed in writing, all content displayed on this website remains the exclusive property of SIA Rugs and is protected under applicable copyright, trademark, design, and intellectual property laws.

This includes, but is not limited to:

  • Rug and carpet designs
  • Collection concepts
  • Product photography
  • Lifestyle imagery
  • Product descriptions
  • Website content
  • Graphics and illustrations
  • Catalogs and brochures
  • Social media content
  • Branding elements
  • Logos and trademarks
  • Marketing materials
  • Technical drawings and specifications

No content from this website may be copied, reproduced, modified, republished, distributed, sold, or used for commercial purposes without prior written consent from SIA Rugs.

Product Photography & Visual Content

All photographs, renderings, room scenes, videos, lifestyle imagery, and visual presentations published by SIA Rugs are protected intellectual property.

Unauthorized copying, downloading, editing, redistribution, commercial use, AI training, publication on third-party platforms, or reproduction of these materials without written approval is strictly prohibited.

Interior designers, architects, retailers, publishers, and media partners wishing to use our imagery should obtain prior authorization unless specific usage rights have been granted.

Design Inspiration & Handmade Variations

Many of our rug designs draw inspiration from architecture, art, nature, cultural traditions, and contemporary interior design trends.

Every SIA Rugs product, however, undergoes its own creative development process and handcrafted production interpretation.

As a result, slight artistic differences may naturally occur between product photographs, digital renderings, hand-drawn concepts, production samples, and finished rugs. Such variations are an inherent part of handmade manufacturing and should not be considered defects.

Custom Design Development

For custom projects, customers may provide artwork, sketches, logos, mood boards, architectural references, or other design materials.

By submitting such content, customers confirm that:

  • They own the rights to the submitted materials, or
  • They have obtained all required permissions and licenses for their use.

Customers accept full responsibility for any intellectual property claims related to materials supplied by them.

SIA Rugs shall not be responsible for copyright, trademark, design, licensing, or intellectual property disputes arising from customer-provided content.

Right to Showcase Completed Projects

Unless restricted by a written confidentiality agreement, SIA Rugs reserves the right to photograph, document, and showcase completed products for:

  • Portfolio presentations
  • Marketing campaigns
  • Website galleries
  • Social media platforms
  • Trade exhibitions
  • Educational and promotional purposes

Confidential customer information will not be disclosed without prior authorization.

Protection Against Unauthorized Reproduction

The unauthorized reproduction, imitation, reverse engineering, adaptation, or commercial replication of SIA Rugs designs, collections, visual assets, or product developments is strictly prohibited.

SIA Rugs reserves the right to pursue appropriate legal remedies to protect its intellectual property and proprietary rights.

Product Information

We make every reasonable effort to ensure that product descriptions, dimensions, specifications, images, and related information are accurate and up to date.

Because many of our products are handmade, slight variations may occur and are considered part of the authentic nature of handcrafted products rather than defects.

Handmade Product Variations

All SIA Rugs products are crafted by skilled artisans using traditional and modern handmade techniques.

As a result, minor variations may occur in:

  • Size
  • Color tone
  • Texture
  • Pattern placement
  • Natural fiber characteristics
  • Surface appearance

These natural variations contribute to the uniqueness and individuality of each handmade rug.

Custom Orders

SIA Rugs specializes in custom-made rugs and carpets tailored to specific project requirements.

Customers are responsible for reviewing and approving all production specifications, including:

  • Dimensions
  • Colors
  • Materials
  • Designs
  • Shapes
  • Construction details

Once production has begun, modifications may not be possible.

Custom-made products are generally non-returnable except in cases involving verified manufacturing defects or confirmed order errors.

Pricing

All prices displayed on our website or provided through quotations are subject to change without prior notice.

Quotations remain valid only for the period specified in the quotation unless otherwise stated.

Pricing may vary based on:

  • Material costs
  • Design complexity
  • Product dimensions
  • Shipping requirements
  • Currency fluctuations

Payment Terms

Depending on the order type, customization requirements, project size, and order value, full or partial advance payment may be required.

Production generally begins only after receipt of the agreed payment amount.

Customers are responsible for ensuring that payment details and transaction information are accurate and complete.

Shipping & Delivery

SIA Rugs offers worldwide shipping through trusted logistics partners.

Delivery dates provided by us are estimates only and should not be considered guaranteed delivery commitments.

Shipping schedules may be affected by:

  • Customs clearance procedures
  • Weather conditions
  • Transportation delays
  • Government regulations
  • Force majeure events

Customers are responsible for any applicable customs duties, taxes, import fees, or local charges unless otherwise agreed in writing.

Transit Insurance

Eligible shipments may be covered by transit insurance during transportation.

In the event of shipment loss or significant transit-related damage, customers must notify SIA Rugs within 48 hours of delivery and provide supporting documentation, including photographs of the packaging and affected products.

All claims remain subject to review and approval by the shipping carrier and insurance provider.

Intellectual Property

All content available on this website, including but not limited to:

  • Text
  • Product descriptions
  • Images
  • Graphics
  • Logos
  • Designs
  • Website layouts
  • Branding materials

is owned by SIA Rugs or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used without prior written permission.

Customer Submitted Materials

Customers may provide:

  • Artwork
  • Logos
  • Drawings
  • Design references
  • Project specifications

By submitting such content, customers confirm that they possess all required rights, permissions, and licenses associated with those materials.

SIA Rugs shall not be liable for intellectual property disputes resulting from customer-provided content.

Limitation of Liability

To the maximum extent permitted by applicable law, SIA Rugs shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Business interruption
  • Delays caused by third parties
  • Events beyond reasonable control

Our maximum liability shall not exceed the purchase value of the product involved, except where prohibited by law.

Force Majeure

SIA Rugs shall not be responsible for delays or failure to perform obligations arising from circumstances beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government actions
  • Labor disputes
  • Transportation interruptions
  • Supply chain disruptions

Third-Party Links

This website may contain links to third-party websites for informational or convenience purposes.

SIA Rugs does not control and is not responsible for the content, privacy policies, or practices of external websites.

Users access third-party websites at their own discretion and risk.

Privacy

Your use of this website is also governed by our Privacy Policy.

We encourage all users to review our Privacy Policy to better understand how personal information is collected, stored, and processed.

Changes to These Terms

SIA Rugs reserves the right to revise, modify, or update these Terms & Conditions at any time.

Any updates will be published on this page along with the revised effective date.

Continued use of our website following any updates constitutes acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website, products, or services shall be subject to the jurisdiction of the competent courts of India.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

SIA Rugs

Email: sales@siarugs.com

Phone / WhatsApp: +91 72060 23974

We appreciate your trust in SIA Rugs and look forward to serving customers worldwide with premium handmade rugs, carpets, and custom flooring solutions.