Welcome to SIA Rugs.
At SIA Rugs, your privacy is important to us. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, request quotations, place orders, or interact with our services.
By using our website, you agree to the practices outlined in this Privacy Policy.
Who We Are
SIA Rugs is a manufacturer and exporter of premium handmade rugs and carpets, serving customers worldwide.
Our website provides information about our products, services, custom rug solutions, and international delivery options.
Information We Collect
We may collect information that you voluntarily provide to us.
Personal Information
- Full Name
- Email Address
- Phone Number
- WhatsApp Number
- Company Name
- Billing Information
- Shipping Information
- Country and Location
Project Information
When requesting custom rugs or quotations, you may provide:
- Rug dimensions
- Color preferences
- Design requirements
- Interior project details
- Reference images
- Technical drawings
Website Usage Information
We may automatically collect certain information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on the Website
- Referral Sources
This information helps us improve website functionality, performance, and overall user experience.
How We Use Your Information
We use your information for purposes including:
- Responding to inquiries
- Processing orders
- Providing quotations
- Managing customer relationships
- Delivering products and services
- Improving website functionality
- Providing customer support
- Communicating important order updates
- Sending requested information
- Preventing fraud and misuse
We use personal information only for legitimate business purposes.
Custom Design Information
Any artwork, sketches, designs, specifications, or reference materials shared with us for custom rug development are used solely for evaluating, designing, manufacturing, and delivering your requested products.
We do not sell customer designs or proprietary project information to third parties.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Understand website traffic
- Improve website performance
- Remember user preferences
- Analyze visitor behavior
You may choose to disable cookies through your browser settings.
Please note that certain website features may not function properly if cookies are disabled.
Third-Party Services
We may work with trusted third-party service providers to support our website and business operations, including:
- Website hosting providers
- Analytics providers
- Payment processors
- Shipping partners
- Marketing and communication platforms
These providers receive only the information necessary to perform their services and are expected to maintain appropriate security standards.
Data Security
We take reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
- Destruction
While no method of internet transmission can be guaranteed to be completely secure, we continuously work to safeguard the information entrusted to us.
International Customers
SIA Rugs serves customers worldwide.
By using our website or submitting information, you acknowledge that your information may be processed and stored in accordance with applicable laws and regulations.
Marketing Communications
We may occasionally share information regarding:
- New collections
- Product launches
- Industry updates
- Company announcements
You may unsubscribe from marketing communications at any time by contacting us directly or using the unsubscribe option included in our emails.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Request corrections to your information
- Request deletion of your information
- Withdraw consent where applicable
- Request details regarding how your information is used
To exercise any of these rights, please contact us using the details provided below.
Children’s Privacy
Our website and services are intended for adults and business users.
We do not knowingly collect personal information from children under the age required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect business, legal, operational, or regulatory changes.
Any revisions will be posted on this page along with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
SIA Rugs
Email: sales@siarugs.com
Phone / WhatsApp: +91 72060 23974
We are committed to protecting your privacy and maintaining your trust while providing quality products and services worldwide.